Frequently Asked Questions
- How do you ship?
- How much does shipping cost?
- Is insurance included in my shipping?
- Do you ship to APO addresses?
- Will you ship internationally?
- When will I receive my item?
- What if I need my item by a certain date?
- What size should I order?
- Do your suits run true to size?
- What size are the suit pants?
- Can I get different size suit pants?
- What is the length of the pants?
- Can the pants be taken in or out?
We offer many methods. Within the United States as well as APO/FPO addresses, we ship with USPS (Express mail and Priority mail), FedEx (Ground, 2 day, Express saver, First overnight, Priority overnight, Standard overnight), and UPS (Ground, Three-day select, Second day air, Next day air saver, and Next day air). Internationally, we ship either USPS Priority mail international or FedEx International priority. You'll be given the choice of any shipping method when you check out.
We calculate your shipping cost based on the weight of the item, and charge you the exact amount of shipping. We have no extra fee for handling so that you can get the lowest prices possible.
Yes, insurance is included.
Yes, shipping is calculated at the same rates of the rest of the United States.
Yes, we're more than happy to ship internationally. If you have any questions or concerns about how we ship, please contact us by phone at (212) 966-4959 or email us at email@example.com
We ship within 24 hours of receiving your order (not including weekends or holidays). When you receive the item depends upon the shipping method you select during checkout. If you have any questions about getting an item by a certain date, please contact us by phone at (800) 875-4959 or (212) 966-4959 or email us at firstname.lastname@example.org
You can select a faster shipping method at checkout. We offer both expedited and overnight shipping services. If you need your item by a specific date, please contact us and we'll figure out the right shipping method for you to choose.
We have directions for finding your size on our website at the following links: Men's suit sizing help & Hats sizing help. If you have further questions, please don't hesitate to contact us by phone at (800) 875-4959 or (212) 966-4959 or email us at email@example.com.
Yes, all of our suits are high quality and extremely accurate. We also offer a money-back guarantee or hassle-free exchanges if for some reason the suit does not fit.
All of our suit pants are the industry-standard six inch drop. This means that if you order a size 46 jacket, it will come with size 40 pants. All of our pants have unfinished bottoms to make altering an ease.
We're very sorry, but all of our tuxedo / suit packages are imported together. We don't separate them.
All of our pants have unfinished bottoms to make altering an ease.
Yes, they can be taken in or out by two inches.
We accept all major credit cards as well as Paypal.
All sales tax is already included in the price of the product.
There are multiple ways:
Phone: (800) 875-4959
If you live in the New York City area, you can also come into our retail storefront, located at 63 Orchard Street, between Grand and Hester.