New Era Factory Outlet — About Us

About Us

New Era Factory Outlet is a retail store that has been in business in New York City since 1980. For over thirty years, we have distributed all styles of mens and boys tuxedos, dress suits, zoot suits (perfect for very high quality Halloween costumes), sport coats, dress shirts, and accessories. Whether you need just one suit for a wedding, prom, or any formal occasion, or you want to outfit your entire ensemble in fashionable yet affordable formalwear, we're here to help. All of our products are brand new and come with a 100% money-back guarantee so you can buy with confidence!

Return Policy

All items are shipped within one business day of your purchase.

If your item doesn't fit or you are dissatisfied for any reason, you can either exchange it for a different size or get a money back refund, whichever you prefer. We are sorry, but shipping funds are nonrefundable.

Returns must be received in the exact same condition as you received them (all tags attached).

Returns/exchanges must be received within 30 days of your purchase.

Include your name, address, item #, daytime telephone #, how you paid, and if you are requesting a refund or exchange.

Contact Information

New Era Factory Outlet, Inc
63 Orchard Street
NYC, NY, 10002

Telephone number:
(212) 966-4959
(800) 875-4959

(212) 941-6243

Store Hours:
Monday-Friday: 8:00 am - 5:00 pm EST
Sunday: 8:00 am - 4:00 pm EST


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